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Customer Reviews for Dimplex Electric Fireplace Stove, Traditional Black Finish, 25-In. Width
Dimplex Electric Fireplace Stove, Traditional Black Finish, 25-In. Width
This traditional-style black electric stove gives off 4915 BTUs of heat from its fan-forced heater. Features thermostat control to ensure it comfortably heats a room. Concealed controls adjust to suit every room and on/off remote control conveniently turns unit on or off from anywhere in the room. Enjoy the glowing fire as it gives off heat. 1500W/120V.
Average Customer Rating:
(4 Reviews) 4
Rating Breakdown (Total of 4 reviews)
5 stars
3
4 stars
1
3 stars
0
2 stars
0
1 star
0
4 out of 4(100%)customers would recommend this product.
Customer Reviews for Dimplex Electric Fireplace Stove, Traditional Black Finish, 25-In. Width
Review 1 for Dimplex Electric Fireplace Stove, Traditional Black Finish, 25-In. Width
Overall rating
True Value Exceeded My Expectations!
PostedJanuary 29, 2013
FrameWork
from New York
Experience Level:Experienced
Let me start by saying the customer service at True Value was top notch during this transaction. In fact, Dimplex should get a course on how to treat customers by True Value. Here's my story: I received the stove in a factory sealed box, but once opened and turned on the stove was inoperable due to a faulty motor. So, okay, these things happen, but Dimplex wanted nothing to do with it and in fact passed the buck onto True Value, whose fault it was not, but True Value stepped up and fixed the issue immediately. That being said, once the problem was resolved with a replacement stove, everything worked great and it is actually a very appealing addition to my home compared to other stoves that I researched. Excellent job to the team at True Value! All in all, I am happy I purchased this stove and not one of lesser quality or value.
Pros: purchased from true value, remote and controllable thermostat, attractive
Cons: dimplex customer service is poor
I would recommend this to a friend!
Response from True ValueCustomer ServiceFebruary 4, 2013
So glad we were able to replace your item and that you had such a great experience with us. It's always nice to hear positive feedback from our customers. Enjoy your stove!
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Review 2 for Dimplex Electric Fireplace Stove, Traditional Black Finish, 25-In. Width
Overall rating
A wood burning stove without the mess.
PostedJanuary 25, 2013
Trainman
from Orlando, FL
Experience Level:Experienced
We cheated and did our homework by seeing the product before making a choice. Better looking than the others and has the features to make this a perfect fit for a fire look, a great country look and the type of heat that adds saftey to our home. It looks so real we are adding a stove pipe to finish the look.
I would recommend this to a friend!
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Review 3 for Dimplex Electric Fireplace Stove, Traditional Black Finish, 25-In. Width
Overall rating
Nice product for the price!!
PostedJanuary 15, 2013
compshopher
from Wisconsin
soo perfect for the basement family room to give the atmosphere and the added warmth...Love it good price and free shipping PERFECT deal!!
I would recommend this to a friend!
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Review 4 for Dimplex Electric Fireplace Stove, Traditional Black Finish, 25-In. Width
Overall rating
Very nice little stove
PostedJanuary 1, 2013
flicka47
from Paso Robles, Calif
Experience Level:Experienced
Seems none of the little electric fireplace stoves are actually made of cast iron,but at least this 1 is made of metal!We have tile floors& a 20lb electric heater sounded like a really bad idea,this 1weighs a little over 50lbs,so it's not going2 go sliding all over thefloor
Pros: heats the room nicely
Cons: i do wish it had adjustable heat
I would recommend this to a friend!
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